Do I need to provide briefs or write anything myself?
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No. Once you complete a short onboarding form covering your brand, services, tone, and goals, we take it from there. You review and approve — that's the extent of your involvement. No briefs, no writing, no chasing deadlines.
How quickly will I receive my content?
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Turnaround times vary by plan: 5 business days for Seedling, 3 business days for Bloom, and 48 hours for Flourish. All content is delivered at the start of each monthly cycle so you have everything ready before you need it.
What if I don't like the content?
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Every plan includes at least one round of revisions, and our top-tier Flourish plan includes unlimited revisions. We refine until the content truly sounds like your brand. Most clients find the first draft needs only minor tweaks after we've completed onboarding.
Is this content written specifically for med spas?
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Yes — exclusively. Vellum works only with med spas, which means we understand your treatments, your clientele, and the nuances of communicating in the aesthetics industry. You'll never receive generic content that could have been written for any business.
Are there long-term contracts?
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No. All Vellum plans are month-to-month. You can upgrade, downgrade, or cancel at any time. We believe the quality of our work — not a contract — is what keeps clients with us.
How do I get started?
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Book a free 15-minute call using the button on this page. We'll learn a bit about your med spa, answer any questions you have, and recommend the right plan for where you are right now. No pressure, no pitch — just a real conversation.